Case Study: Fintech

Fintech company for backend accounting activities

Mid-sized firm specializing in audit, taxation, and advisory services to corporates and blue chip enterprise companies. With an existing team of 70+ professionals, including chartered accountants, tax consultants, and support staff, the firm aims to deliver exceptional client service while fostering a conducive work environment for its employees.

Challenges:

Talent Acquisition: Recruiting skilled professionals in a competitive market [wanted to scale to 200]
Employee Retention: Retaining top talent amidst industry competition.
Training and Development: Ensuring continuous learning and skill enhancement.
Performance Management: Establishing clear performance metrics and appraisal systems to maintain parity in the team
Work-Life Balance: Promoting employee well-being while meeting client demands.
Compliance: Adhering to labor laws and regulations.

Outcomes:

Improved Talent Pipeline: Reduced recruitment lead time and attracted top-tier talent.
Enhanced Employee Satisfaction: Increased employee engagement and reduced turnover rates.
Skill Enhancement: Employees demonstrated improved competencies, resulting in better client service.
Clear Performance Expectations: Employees had a clear understanding of their roles and responsibilities, leading to increased productivity.
Positive Work Environment: Improved morale and camaraderie among team members.
Compliance Adherence: Mitigated legal risks and maintained a reputation for ethical practices.

Conclusion:

Through ACETAL’s fractional leadership and strategic HR initiatives, the firm successfully addressed the industry challenges of talent management, employee retention, and compliance. ACETAL enabled a culture of continuous learning and well-being, which helped the firm position itself as an employer of choice in the competitive CA industry.