Case Study: Healthtech

US Based Healthcare Vertical Company

US based enterprise in healthcare vertical with a linguistic platform actively deployed in more than 2000+ hospitals in North America.  

The primary goal of the company was to build a full fledged tech delivery team of developers, testers and project managers in India but faced consistent challenges in the dynamic market with talent acquisition and  managing its human resources effectively to support growth while maintaining operational efficiency.

Challenges:

  • Scaling Workforce: Needed to built a development team to work alongside the on shore team
  • Strategic HR Planning: Developing and implementing HR strategies aligned with business objectives to build a brand and attract competent talent
  • Talent Acquisition: Attracting and retaining top talent in a competitive market.
  • Performance Management: Establishing performance metrics and feedback mechanisms to drive employee productivity.
  • Compliance: Ensuring adherence to labor laws and regulations as the company expands its operations.

Solution:

  • Through fractional HR leadership, we recommended and implemented HR technology solutions to automate routine HR tasks such as payroll processing, time tracking, and employee data management.
  • This streamlined HR operations and enabled scalability as the company grew.

Outcomes:

  • Efficient Hiring Process: Reduced time-to-fill and improved quality of hires through strategic recruitment initiatives. Hired 2 immediate resources to kick start the work and built a complete development team within a year.
  • Enhanced Performance: Clear performance metrics and development plans contributed to increased employee productivity and engagement.
  • Compliance Adherence: Mitigated legal risks and ensured compliance with labor laws and regulations.
  • Scalability: Implemented scalable HR solutions and processes to support the company’s growth trajectory.
  • Strategic Alignment: HR strategies were aligned with business objectives, supporting overall organizational success.

Conclusion:

By leveraging ACETAL fractional HR leadership, the company successfully addressed the challenges of scaling its workforce to a 10+ member development team within first 180 days of engagement while maintaining operational efficiency. Strategic HR planning, efficient talent acquisition, performance management, compliance adherence, and scalable HR infrastructure were instrumental in supporting the company’s growth and achieving its business objectives. With a 100% retention achieved for the duration of the engagement enabled us to implement a strong driven work culture and alignment to the business goals.